GetmanCar

Getmanglobal, TOV

5 stars

Цена в App Store: Бесплатно

GetmanCar

Getmanglobal, TOV

5 stars

Цена в Play Market: Бесплатно

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Payment procedure for Getmancar services. What do you pay for in carsharing?

Phone and card - photo

Having experience of users' requests with questions "What is included in the cost of services?", "What is a hold (deposit)?" and "When will the blocked amount be returned?" we decided to tell you everything in this article so that you don't have to worry: what you paid for and what services are paid for. Further you will learn about the order of payment for services, about paid features and deposit.

Deposit or hold

At the beginning of your trip, a deposit (hold) is temporarily blocked on your card. A deposit is an amount that is frozen in case the amount on the card is not enough to pay for the rental at the end of the trip. The deposit is unlocked the day after the end of the rental, usually at 1:15am.

The amount of the deposit depends on the class of car, tariff and individual parameters. In a minute tariff, the standard deposit will be the minimum, from 300₴, in a daily subscription - the maximum, from 1400₴. Also, the moderation service can set an increased hold, which is possible to reduce the positive dynamics of trips.

The cost of the deposit for the minute tariff in the Getmancar application The cost of the deposit for the hourly rate in the Getmancar application The cost of the deposit for the daily rate in the Getmancar application

The amount of the deposit for each model of car can be viewed on the tariff card before booking the service.

Features of the deposit (hold)

The deposit is blocked on the card regardless of the rental amount and is returned to the card on the next day after the end of the trip.

However, if at the end of the rental there is not enough money on the card to pay for the services, the amount will be taken from the deposit and the difference will be returned to the card within a few working days, depending on the rules of the payment system of your bank.

The amount of the hold can also be used to pay fines for violation of service rules.

Minute tariff

The deposit amount is blocked before the trip starts.

During the validity of the minute tariff, the tariff is charged for each minute of rental, as well as for kilometers driven, the amount of the trip can be seen immediately in the app. You can pay for the fare before, during or at the end of the rental.

Hourly and daily subscription

The deposit amount is blocked before the start of the trip.

The cost of the subscription can be charged before, during or at the end of the ride.

An hourly pass contains 10 kilometers of free mileage. If the limit is exceeded, each subsequent kilometer will be charged additionally. Daily tariff does not include mileage. The cost of mileage depends on the class of car and is indicated on the car card.

All tariff prices you can see on the tariff card before booking a car.

Additional insurance

All cars of the service are insured with a deductible. The deductible is the amount that is not covered by the insurance company. The standard size of the deductible is 30 000 UAH. It means that the maximum amount of liability for damage to a car is UAH 30,000 (if the amount of damage is more than UAH 70 thousand, then to the liability is added + 25% of the amount exceeding UAH 70 thousand).Additional insurance allows to reduce the amount of liability in case of any damage to the car up to UAH 7 500.

The function of liability reduction can be chosen before renting a car. To receive an offer to connect additional insurance, you need to activate this function in the settings of the app. After that, you can activate the liability reduction before each trip. The feature card will have details and cost.

Getmancar app settings Enabling insurance in the Getmancar application settings

The cost of the insurance will be added to the rental fee and paid in one payment before, during or at the end of the trip.

Booking

Car booking service is available up to 20 minutes free of charge three times within 24 hours. After using the free booking minutes, charging starts, the cost per minute will be indicated on the car card in the DETAILS section. The cost of the paid booking will be added to the total amount of the rental and paid in one payment.

Paid zones

Almost all end zones in the service are free, they are marked in purple color on the map. However, there are less popular zones that can be used to complete a rental, they are marked in yellow and a marker with a price. There may be a fee to use these zones under certain conditions. For example, if you picked up a car in a free zone and you complete your rental in a paid zone, in that case, a 50₴ zone usage fee will be charged. But if you rented a car in a paid zone and completed the rental also in a paid zone, then the zone fee will not be charged. You can learn more about toll zone usage in the article.

Usage area in Getmancar service

The cost for using the paid zone will be added to the rental amount and paid in one installment.

Transfer mode

This mode allows you to end your ride in areas where there is no rental end zone. In this case, the car will close and become available to other users. The function is chargeable, its cost will be indicated before activation of the function, charging will continue until the car is booked by another driver. Please note that until the car is booked by another user, you will not be able to use another rental.

The cost of the transfer mode will be charged while the transfer is in effect, until the car is booked by another user.

Waiting mode

Waiting mode is only chargeable in the minute rate. It allows you to close the car, but not end the rental so that the car is not rented by another user. For example, to go to the store or pick up dry cleaning.

The cost of waiting will be added to the rental amount and paid in one installment.

More useful information can be found in Getmancar blog articles.