Start the car sharing, the car is damaged
If you come to the car and found damage before the beginning of the car sharing, immediately contact the Customer Service, photograph the damage and follow the operator's prompts to start the car sharing or use another car.
How to fix the damage (photograph) - read in our article about photography.
What kind of damage do we know? You should not notify them
We know about the damage that is marked by our special sticker. You do not need to report the damage already noted.
Those injuries or deficiencies that are not marked - must be claimed.
Completing the car check on the car there is damage
If you have identified the damage after the end of car sharing, then you either did not notice them or they arose during the period of your use of the car.
If you have not noticed, here you will be rescued by a photo taken before the beginning of the car sharing, if you did not take a photo or the photo you made does not have these damages, it means that it occurred during the period of your use of the service.
If you became a participant in an accident while driving our car, this article will help you to understand what to do in such situation and how to proceed correctly.